Business Process Support

Process Expertise and Reliable Execution for Critical Business Operations

We support organizations in the planning, monitoring, and execution of critical business processes across finance, procurement, and engineering functions.
  • Our Business Process Services combine domain expertise, structured execution, and strong governance. We help customers improve process reliability, transparency, and efficiency in daily operations.
  • Our services are designed for enterprises and mid-sized organizations operating in complex, multi-country environments. We work as an extension of our customers’ teams, aligned to their processes and systems. Our delivery model emphasizes accuracy, compliance, and predictable outcomes.
  • Services are delivered by qualified professionals with relevant functional backgrounds. Delivered through a proven offshore model and built to support stable operations and continuous improvement.

Addressing Operational Challenges in Critical Business Functions

Organizations today operate in increasingly complex and global business environments. Critical processes in finance, procurement, and engineering must be executed accurately, consistently, and on time.

However, many organizations face growing challenges in maintaining these processes internally.

  • Availability of qualified professionals is often limited, especially for specialized and operational roles.
  • Internal teams struggle to balance day-to-day execution with strategic and transformation initiatives.
  • Operational costs increase due to manual effort, rework, and dependency on scarce expertise.
  • Global operations require standardized processes while still supporting local requirements.
  • Scalability and flexibility are difficult to achieve with fixed internal team structures.
  • Knowledge dependency on individuals increases operational risk.

These challenges make it difficult to ensure stable, cost-effective, and scalable process execution.

Automatic addresses challenges by providing structured execution, qualified resources, and flexible delivery models, enabling organizations to focus on core business and strategic priorities.

Our Business Process Services

We provide Business Process Services across the following functional areas:

Finance and Controlling Services

  • Global controlling and management reporting support
  • Financial reporting and group reporting activities
  • Support for audit preparation and compliance requirements
  • Services delivered by qualified Chartered Accountants and finance professionals
  • Close alignment with SAP FI/CO and reporting structures

Procurement Services

  • Vendor documentation and master data support
  • Vendor evaluation and compliance documentation
  • Procurement transaction processing and follow-up
  • Support for purchase order and invoice-related activities
  • Integration with SAP MM and procurement workflows

Engineering Support Services

  • Engineering drawing management (2D and 3D)
  • Support for document control and version management
  • Assistance in engineering data organization and retrieval
  • Alignment with engineering and project teams
  • Support for structured engineering workflows
All services are delivered with defined SLAs, quality controls, and clear ownership.

Case Studies: Business Process Services

Our Business Process Services case studies demonstrate how customers have improved operational stability and efficiency.

They showcase real-world support across finance, procurement, and engineering functions. Each case highlights process challenges, service scope, and measurable improvements. The focus is on accuracy, compliance, and predictable execution. Explore how our structured BPS delivery model supports critical business operations.